Copyright 2019 - The Ark Trust Ltd

Universal Credit a How to Guide

Learn My Way is a website of free online courses for beginners, helping you develop digital skills to make the most of the online world. (Please note this is not us providing this service, the course we tested, Universal Credit was useful).

Universal Credit: a how to guide

In this course you will learn about Universal Credit and how to work out if you can claim. The course will also show you how to make your first claim online and tell you what information you will need to do this.

Universal Credit is a single benefit payment that is replacing six other benefits and tax credits. Knowing if you are entitled to payments could help your finances and those of your family. Universal Credit is available in some areas of the country currently, but it will be available everywhere soon.

Learn My Way also has a number of other free courses about;

  • Using your computer or device
  • Online basics
  • More internet skills
  • Online safety
  • Finding a job online
  • Improving your health online
  • Managing your money online
  • Public services online

South Central Ambulance Service Berkshire Community Engagement Forum

South Central Ambulance Service NHS Foundation Trust (SCAS) is urging healthcare professionals and the public to use their opinions and ideas to help shape the future of health services in Berkshire.

Would you like to know how your local ambulance service works? Do you have any concerns or ideas and suggestions that you feel would enhance patient care, the working lives of staff or improve the financial position?

Then South Central Ambulance Service NHS Foundation Trust (SCAS) would like to hear from you at their Berkshire Community Engagement Forum which will be held on Thursday 17 May from 2.30pm to 4.30pm at Eton Town Council, 102 High Street, Windsor SL4 6AJ.

The Forum is an open invitation to anyone who wants to play a part in shaping the services (emergency and non-emergency) that the Trust provides for people living in the county.

Andy Battye, Head of Operations for South Bucks and East Berkshire will be available at the Question Time session.

Mark Sanders, Project Manager for Healthwatch Bracknell Forest and Healthwatch Windsor, Ascot and Maidenhead and a representative from Signal 4 Carers will be doing a presentation about the Ark Trust and how residents and organisations in the areas of Bracknell Forest, Windsor and Maidenhead can get involved.

Representative from organisations will be also be given a three minute slot each to talk about their service(s) and are welcome to bring some marketing material for distribution and business cards.

To book your place, simply ring 01869 365126 or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Mindfulness Workshop

Date: 22 Mar 2018 - 14:00 to 16:00

Location: Maidenhead Community Centre York Road, Maidenhead SL6 1SH

A Men's Matters & Community Learning and Skills Service event

A taster to explore some simple techniques that you can use in your daily life to enhance inner peace.


Reserve your place by sending an email to Paul: This email address is being protected from spambots. You need JavaScript enabled to view it.

Workshop Poster

NFIB Alert - False Telephone Preference Service Calls

Fraudsters are cold-calling victims, falsely stating that they are calling from one of the well-known UK telecommunication service providers. They call victims claiming to provide a 'Telephone Preference Service' - an enhanced call-barring service, which includes barring international call centres.

The fraudsters ask victims to confirm/provide their bank account details, informing them that there is a one-off charge for the service. Victims instead see monthly debits deducted from their accounts, which they have not authorised. The fraudsters often target elderly victims.

In all instances, direct debits are set up without following proper procedure. The victim is not sent written confirmation of the direct debit instruction, which is supposed to be sent within three days.

On occasions when victims attempted to call back, the telephone number provided by the fraudster was either unable to be reached or the victim's direct debit cancellation request was refused.

During 2017, there were 493 Action Fraud Reports relating to this fraud.

Protect yourself:

  • There is only one Telephone Preference Service (TPS). The TPS is the only official UK 'do-not-call' register for opting out of live telesales calls. It is FREE to sign-up to the register. TPS never charge for registration. You can register for this service at
  • You will receive postal confirmation of genuine direct debits. If you notice unauthorised payments leaving your account, you should contact your bank promptly.
  • Always be wary of providing personal information, or confirming that personal information the caller already claims to hold is correct. Always be certain that you know who you talking to. If in doubt hang up immediately.

If you have been affected by this, or any other type of fraud, report it to Action Fraud by visiting or by calling 0300 123 2040.

Received from Action Fraud via Thames Valley Alert.

The Three Big C's, Cancer, Care, Carers

Patients of Lee House Surgery and all carers (carers you don't need to be a patient at this surgery) are invited to attend a Support, Educational, Information Event on WEDNESDAY 28th MARCH

Drop in between 17:00—20:00

Princess Margaret Hospital, Castle Suite

Refreshments provided. 

Supported by:

  • Oncologist Specialist PMH
  • MacMillian Nurse
  • Signal4Carers
  • Lee House Patient Group

RSVP to reception at Lee House please - 01753 863229


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